Refund Policy

Refund Policy

We accept returns within 14 days of delivery.

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

To start a return, please contact us at [tu email de la tienda].

Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

If your item arrives damaged or defective, please contact us within 48 hours of delivery with proof (photo or video), and we will provide a replacement or full refund at no additional cost.

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.

We do not accept returns on used items or items damaged after delivery.