Shipping & Delivery

WE SHIP WORLDWIDE 

We ship to most countries worldwide. Delivery times may vary depending on your location. Customs fees or import taxes may apply upon arrival.

In rare cases where shipping is not available to a specific location, we will notify you promptly and provide a full refund if necessary.

FREE SHIPPING.            

We offer reliable and tracked shipping to ensure your order arrives safely.

LOST/MISSING PACKAGES.

Lumivue is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

SHIPPING TIME.

Shipping time varies by location. These are our estimates:

 

Max delivery time – 15 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us!

If you have any other questions, please contact us and we will do our best to help you out.